Frequently Asked Questions
What is the LinK?
How do I use a LinK?
When you receive your LinK order there will be directions and additional information about application, use and storage!
We recommend placing the front magnet in the spot you want it and then put the back on the side of your garment and attract together.
When removing the magnets, be sure to have a hand on both front and back so the back does not fall or get lost in your clothing.
Will the magnets fall off?
The LinK is made with two high force magnets that when put together will have a very strong directional pull and not move or slide. Be sure the magnets are properly aligned to ensure the strongest hold possible.
If your number is pulled by catching it with your hand or another person or by doing any dance that where the magnets make contact with the ground, then yes, the magnet force can be effected and result in magnets falling off. The good thing in this scenario is your clothing will not be ripped or snagged like when using a safety pin.
How big are the LinKs?
Are they heavy?
What if I lose one of them?
When will my order ship?
Do you ship Internationally?
Do you offer refunds or returns?
We only offer returns within 7 days of shipment of items unless otherwise permitted by applicable laws or regulations.Products must be returned in their packaging and in stellar condition. All returns will be subjected to a $7 return fee, which will be deducted from your refund. We reserve the right to refuse returns that do not meet the above mentioned standards. Please email us prior to returning your purchase.
My package says delivered but I did not receive it.
Be sure to look around and ask neighbors if they received your red envelope. Often it is delivered to the wrong house or a family member received the package. If a package is delivered according to your tracking but not received we will do everything we can including contacting the carrier. Beyond that it's unfortunately out of our control, and could be attributable to any number of things, including the package being stolen or lost. We recommend filing a carrier claim, and we'd be happy to do the same on our end!